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Single Window

Single Window for Maritime and Aviation

The Single Window (SW) in the Netherlands is a platform for maritime and air freight information exchange between governments and companies. SW delivers maritime and air freight reports for cross-border transport for Customs, Border Surveillance and port authorities electronically. These data only need to be sent once; SW ensures that the communications it receives are forwarded to all various relevant government organizations. The use of one efficient and safe platform for the delivery and receipt of required information leads to a considerable reduction of the administrative burden for companies and governments alike.

Maritime and air freight

All communications regarding the arrival, entry, exit, customs declarations regarding cargo, provisioning and bunkering are submitted via SW. In addition, for Maritime traffic the crew and passengers lists are also reported through SW. The port systems of all the large maritime ports and airports in the Netherlands are connected to SW for communications concerning transport.

Close collaboration

SW was built by EBPI in close collaboration with Rijkswaterstaat, Customs, the Royal Netherlands Marechaussee, Logius and the Ministries of Justice & Security, Defense and Infrastructure and Water Management. There is also coordination with maritime and air freight market parties. The platform is prescribed in the European Directive 2010/65 and is fully operational since 1 May 2018.

Safe, efficient and fast

EBPI is responsible for building the SW platform and for realizing the technical connection between market parties and the Single Window. We also ensure that the daily message flow between logistic companies, port authorities, ships and aircraft and the three government parties involved (i.e. Customs, Royal Netherlands Marechaussee and Safe Sea Net) is processed safely, efficiently and quickly.

35,000 to 40,000 messages per day

Approximately 1300 companies use the SW. At present we process 35,000 to 40,000 messages per day via the SW, both in EDIFACT and XML. The port of Rotterdam, the biggest port in Europe, is a large-scale consumer with visits of ± 30,000 vessels and a transfer volume of 467,4 million tons per annum.

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